TRADITIONAL RPAFixed path breaks
NEWChoose a product variantAn extra selection screen appeared.
✓Open order
×Click saved selectorELEMENT NOT FOUND
3Submit order
!Workflow stoppedRule or selector must be rebuilt.
Automation for real-world business workflows
Complete more work with less manual effort.
Telic automates high-volume workflows that follow a familiar process—but still involve changing information, messy documents, decisions, and exceptions.
BUSINESS APPLICATION
Operations Suite— □ ×
ORDER ENTRYNew purchase order
DraftITEMQTYSTATUSValve assembly4Ready to submitVerifying result
→DIRECTS
AND CHECKS
AND CHECKS
TELIC CONTROL
ORDER ENTRY · RUN 0284Executing the defined workflow
LIVE1Find customerOpen the correct account
2Create orderEnter the order reference
3Add line itemEnter product and quantity
4Submit and verifyConfirm the order was created
◎
EXECUTING IN APPLICATIONFinding the customer account
What Telic does
Routine when it can be. Thoughtful when it needs to be.
Telic carries out recurring work across the software your teams already use. Familiar steps become faster and more efficient over time. When information is unclear or something unexpected appears, Telic focuses intelligence on that moment—or asks a person.
SAME WORKFLOWThe product screen changes unexpectedly
TELICUnderstands, resolves, continues
RESOLVEDValve assembly · pack 25Matched using order and product context.
✓Reuse known actions
✦Interpret changed screenAI USED HERE
✓Resume and verify
✓Workflow completedThe new recovery can be reused next time.
Handles the repeatable work
Telic completes the familiar, high-volume steps that consume operating time every day.
Reasons at the difficult moments
Unclear documents, mismatched records, and routine exceptions do not have to stop the process.
Gets more efficient with repetition
Proven ways of completing familiar work are reused, reducing AI processing on every run.
Keeps people in control
Teams can review, guide, or take over whenever a decision should remain human.
Why Telic
Built between rigid bots and AI that rethinks every step.
Most operational workflows are neither perfectly predictable nor fully open-ended. Telic is designed for work with a stable core and a smaller number of moments that need interpretation, adaptation, or review.
Flexible, but difficult to scale
People handle variation well, but volume brings more hiring, training, supervision, and cost.
Best for highly judgment-based work
Efficient until the path changes
Fixed automation cannot reason through unfamiliar screens or unstructured information, so exceptions and updates create maintenance work.
Best for completely fixed processes
Capable, but costly at volume
Paying for AI to reason through every routine action makes repeated, high-volume execution unnecessarily expensive.
Best for one-off, exploratory tasks
Efficient on the routine. Intelligent on the variable.
Telic reuses proven paths and concentrates AI effort on the parts that genuinely need it.
Best for mostly repeatable workflows with real-world variation
Built for your operating model
Different teams. A different reason to choose Telic.
Select the environment closest to yours to see where Telic fits, what it changes, and how your team stays in control.
FOR SERVICE OPERATIONS
Increase throughput without growing delivery teams at the same rate.
Telic executes recurring client work across the applications your teams already use, while handling familiar variation and routing consequential decisions to supervisors.
- Standardize delivery across teams and shifts
- Reduce manual exception queues and training dependence
- Give supervisors live visibility and controlled takeover
YOUR PRIORITYMore completed work per delivery team
→TELIC'S ROLEExecute routine cases and resolve familiar variation
→TEAM CONTROLReview exceptions, intervene, and audit outcomes
FOR ENTERPRISE OPERATIONS & GCCs
Remove recurring manual work without replacing the systems around it.
Telic coordinates processes across desktop software, portals, documents, and internal tools while preserving approvals, controls, and ownership within your operation.
- Automate cross-system finance, procurement, and administrative work
- Keep human approval where policy or judgment requires it
- Verify outcomes and preserve a traceable operating history
YOUR PRIORITYReduce manual handoffs across existing systems
→TELIC'S ROLECarry the defined process from input to verified result
→TEAM CONTROLApprove, pause, guide, or take over when needed
FOR AUTOMATION AGENCIES & RPA CONSULTANCIES
Deliver automation in environments where brittle scripts stop being enough.
Use Telic as the execution foundation beneath your customer solution, so your team can focus on process design, integration, and the business outcome.
- Serve desktop-heavy and mixed application environments
- Reuse delivery patterns instead of rebuilding execution machinery
- Supervise customer workflows and improve them after launch
YOUR PRIORITYDeliver more customer workflows with less custom plumbing
→TELIC'S ROLEProvide reusable execution, recovery, and verification
→AGENCY CONTROLOwn the solution, customer relationship, and operation
How Telic works
One defined process. Different kinds of execution.
Telic separates routine execution from moments that need intelligence, then verifies the result before the workflow moves on.
Explore the full process →Describe the workflow in natural language
Create a plain-language process definition document (PDD) much like you would explain the work to a person. Telic turns the steps, rules, exceptions, and expected results into a structured workflow.
Run familiar steps efficiently
Known and previously verified paths are reused instead of asking an AI model to rediscover every action.
Use intelligence where it adds value
AI handles changing information, ambiguity, and recoverable exceptions within the relevant part of the workflow.
Verify, record, and continue
Telic checks meaningful outcomes, records what happened, and asks for human guidance when safe continuation is uncertain.
See how Telic could work in your operation.
Bring us one workflow—well-defined or still messy. We’ll discuss where automation can create value and what a sensible first deployment could look like.